Contact Athearn

To place a Horizon Hobby Support Inquiry please visit our Inquiry Form

  • Read more about the Athearn Warranty.
  • Repair Questions
  • Technical Product Questoins

For sales or website related questions please fill out the form below, please select smail recipient:





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Horizon Hobby

Consumer Sales: 888-959-2307

Athearn

1600 Forbes Way Suite 120
Long Beach CA
90810

Athearn Technical Support

For warranty questions, repair questions, technical support, and product information.

Hours of Operation:

Monday - Friday: 8:30 A.M. - 3:30 P.M. PST

Phone: 310-763-7140 Ext: 122

athearnhelp@horizonhobby.com

Customer Service is very important part of Athearn and Horizon Hobby products, and we take it seriously and appreciate your business. Due to the seasonal and highly variable nature of the requests we receive, we apologize if we are assisting other customers when you call or write, and are unable to immediately assist you. Thank you for contacting us, we will answer calls and e-mails in the order received, and you can expect to hear from us as soon as we are able.