Contact Athearn

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2904 Research Road
Champaign IL

Athearn Technical Support

For warranty questions, repair questions, technical support, and product information.

Hours of Operation:

Monday - Friday: 8:30 A.M. - 3:30 P.M. PST

Customer Service is very important part of Athearn and Horizon Hobby products, and we take it seriously and appreciate your business. Due to the seasonal and highly variable nature of the requests we receive, we apologize if we are assisting other customers when you call or write, and are unable to immediately assist you. Thank you for contacting us, we will answer calls and e-mails in the order received, and you can expect to hear from us as soon as we are able.

Please use this e-mail for all new product suggestions, ideas and comments.